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Putting your chatbot on your website is one script tag. You get it from the Go live page.

Where to find it

1

Open your chatbot

From Chatbots, click the chatbot you want to publish.
2

Open Go live

In the left sidebar, under Publish, click Go live.
3

Open 'On your website'

Click On your website, enter your website address and click Generate code. Your embed code appears; copy it.
Chatwize Go live page with the On your website option

Go live → On your website is where your embed code lives.

Your code

The code looks like this, with your own key in place of wk_YOUR_WIDGET_KEY:
Use the code exactly as you receive it. The widget key belongs to the website address you entered. To show the chatbot on a second domain, add that address on the Go live page.

Where to paste it

Paste the code just before the closing </body> tag on every page where you want the chat to appear. Thanks to defer, the widget waits until your page has loaded.
Add the code before the closing body tag in your template or layout file, so it loads on every page.
Use a plugin that lets you insert code in the footer, or add it to your theme’s footer template.
Add the code to theme.liquid before the closing body tag in your theme’s code editor.
Use the site-wide custom code or footer section in your site settings and paste the code there.
Create a Custom HTML tag with the code and trigger it on all pages.
The Go live page has expandable installation guides per platform (WordPress, Shopify, Wix, Squarespace, Webflow and other), with the steps for your exact site.

Check that it works

Open your website and look for the chat bubble in the corner. Click it and ask a question. Not showing? Check that the code is on the page, that the website address you entered in Chatwize is correct, and clear any page cache. Prefer a separate chat page over a bubble? On Go live, use the Shareable link: a direct link to your chatbot you can share by email, social media or a QR code, which you can download right there. No website needed. To build that same chat page into a page of your own, an iframe variant is ready below the link.
There is one shareable link per chatbot. Anyone who has the link can talk to your chatbot. If it gets out, replace it on that same page; the old link stops working immediately.

Restricting your chatbot

Under Settings → Access & management you decide who may use the chatbot and how intensively.
Limits how many questions one visitor can ask in a row. Leave this on: it keeps the chatbot available for ordinary visitors and stops one person using up your allowance. Sharing the chatbot widely, for example via social media or a QR code? Then pick a tighter limit.
Put an access code on the chatbot, with your own text on the lock screen. Handy for an internal chatbot, a chatbot behind a customer portal, or one you are still testing.